In today's fast-moving business environment, you need to be confident that you can rely upon your computer systems when you need them most. When IT systems go down or are inefficient, it can mean loss of vital revenue as well as time and money being spent on fixing these problems.
Importantly we provide preventive maintenance – which minimises your downtime from avoidable problems. Calling someone out at short notice can be expensive and time-consuming especially when the technician is unfamiliar with your systems. So what do you do if your company doesn't have its own IT department? CSUK can provide you with your own IT support facility, right at the end of your phone and at a fraction of the cost of supporting your own dedicated department.
We can offer you a complete and economical solution. We stay in the background until you need us. When you do need us, we'll be there - in person, or at the end of the phone, whichever you need.
Contact our support staff on 0870 3866222 or use our Online Contact Form for further details where we can arrange to come and visit your premises, discuss your needs in person and provide a free site survey and support assessment.
Computers play a massive part in our fast moving business environments today, and it’s often only when something goes wrong we realise how important they are to us.
Whether it’s a faulty part, slow systems or a nasty software virus, once your computer system is out of action everything grinds to a halt, and of course, lengthy downtimes can be costly.
So getting your IT system back up and running efficiently again is a major priority as there’s nothing more frustrating than complicated technical jargon slowing things down.
We believe that prevention is better than cure, so we like to warn you if your system is close to it’s limits. We also believe the ability to communicate without the use of complicated ‘computer talk’ is a real benefit to our customers and of course, we believe in delivering a quality IT support service that’s great value for money.
At CSUK, there’s only one thing more important to us than your computer system and that’s the service we provide to you and your computer system.
BUILD – Getting the right tools for the job makes a big difference. Every system we build is considered and tailored to the IT needs of the users. We only use top quality brand components and all our systems are rigorously burnt in and stress tested prior to shipping.
INSTALL – We can install systems, big or small, from scratch or if suitable, we can integrate with existing IT systems. Either way our engineers are smart, Microsoft certified, on-time, professional, competent, and discreet. We’ll work to a time that’s suitable with you for the minimum of disruption.
MAINTAIN – Maintaining your IT system is our top priority. Regular visits and proactive monitoring by our engineers means your system will stay right up-to-date and performing well. Maintenance visits are flexible and can be set up as little or as often as you like and can include scheduled work.
UPGRADE – Upgrading hardware and software is part and parcel of the IT service. But whether you require a hardware or software upgrade CSUK can deliver. In fact, thanks to remote access, most software upgrades can be performed remotely with little or no fuss.
CLOUD - CSUK maintain their own cloud infrastructure across geographically separate datacentres to provide robust sevices including Hosted Microsoft Exchange, Microsoft Office 365, File Servers, Terminal Servers, SharePoint, CRM and Offsite Backup Solutions - please contact us for more information on how we can help your organisation migrate to the Cloud.
ADVICE – CSUK are happy to provide FREE on-site consultations and reviews of your current IT set up to develop a support solution that suits your business requirements.
NETWORK – LAN, PAN, WAN, switches, routers and hubs. From 2 machines to 200 machines our experts really can create the perfect system for you whatever communications protocol is required.
PROGRAMME – At CSUK we build custom program applications which integrate seamlessly with existing IT Systems, including custom databases, web applications or account integration. We are also Sage Line 50 Developers which enables us to produce programs that read and write data directly to Sage facilitating links to existing programs. Our developers are able to create programmes that are totally functional and integrate perfectly with external applications. Once we fully understand your requirements, we provide a detailed proposal to you covering all aspects of the design and functionality, with fixed costs and timescales for delivering the perfect solution to you.
TECH SUPPORT – We deliver proactive support as with IT, prevention is always better than cure. When problems do occur, getting things sorted, back up and running again is our first priority. At CSUK, we're always at the end of a phone and more often that not can send out an engineer at short notice if required.
Whether you’re looking for advice on running or upgrading an existing IT system or you’re looking for a bespoke design and installation, we’ve got the right people for the job.
From our accounts team to our Microsoft Certified engineers, everybody at CSUK is trained to the highest of standards, which means you get accurate advice, competent support and technical excellence.
Just as you’d expect from a quality IT provider.
Based in Bishop's Stortford, CSUK is well situated and easy to locate! We've have local clients, clients in Central London and many more located throughout the East and South-East of England.
25 miles north of central London and 3 miles south of Stansted Airport, Bishop's Stortford has great access to the rest of the country via major roads such as the A1, M11 and the M25.